Good Morning,
Here is the new purchase order #18 that I am submitting to you. Thanks to you all, and I appreciate you for the hard work you do. I love your company.

Warm Regards,
Nancy G. – Colognes for Pets
Menifee, CA
August 20, 2023

Thank you, Susan….you definitely have earned the name “Rockstar!”  Thank you for your help!

Warm Regards,
Jane C. = Scottsdale, AZ
July 7, 2022

Thank you both for your knowledge of product liability insurance and quick responses, we truly appreciate our partnership.

Warm Regards,
Barbara W.  –  Scottsdale, AZ
June 4, 2022

Super, many thanks Susan!

Thank you for being amazing to work with…you and your whole team are absolutely wonderful!

Suzanah J., Moraga, CA
May 31, 2022

Susan, Thank you for believing in me and taking the extra time to help me with my serum. Guru is doing well and looking to expand next year. Thank you for being amazing.

Stacey S.
November 26, 2021

Susan, I just wanted to send you a note to say Thank You for your support. You have been an amazing partner to work with.

Kevin S. Atlanta, CA
June 25, 2020

Susan Raffy is one of the best skincare / beauty chemist and manufacturer. Susan is honest and great to work with. I highly recommend Susan Raffy Consulting & SRC Lab.

Ken Simpson, Seattle WA – Skin 2 Skin
Apeil 22, 2020

If there’s anyone who can turn a project for you, it’s Susan Raffy.  Unlike other manufacturing facilities (and I’ve known a few over the years), Susan creates rather than copies.  The products I’ve seen come out of her facility will blow you away.

David Reece, Encino CA
June 11, 2016

We have had a very busy year plus working with various vendors on skincare formulation and manufacturing.  In the end, I really like the quality of your end product the best. We have been working with a local PA guy who is convenient but the products are not consistent.

Ginger H.
June 23, 2015

The special moisturizing cream you sent me is fabulous. It is working great on my feet. It’s absolutely wonderful. You are so talented!

Alexys H., Calabasas, CA
December 2, 2013

The chocolate covered blueberries that you received are a token of our appreciation. Thank you for all of the support in 2013, we couldn’t ask for a better chemist! Your hard work is greatly appreciated.

Harley H., Santa Barbara, CA
April 12, 2013

I have known Susan Raffy for over 23 years. I consider her one of the best formulating bench chemists in the industry and, it has truly been a pleasure and a privilege working with her. Along with a deep knowledge of R&D, she is proficient and experienced in all areas of the personal care industry. She is extremely dedicated to her work and especially dedicated to her customers. I have the utmost respect for her expertise regarding all areas of product development and often call on her for advice on various projects.

Susan is not only an incredibly talented chemist but also one of the hardest working people in our industry. She also takes time to give back to the industry and the people by getting involved with organizations such as the Society of Cosmetic Chemists and Beauty Industry West. She spends a great deal of time keeping up with the latest innovations to bring the most current information to her customers. Weather it is a domestic or global project; you know Susan will always provide the most up to date formulas and technical data. I am very proud to work with such a unique and professional person.

Lee Paler, Integrity Ingredients, Corp.
September 10, 2012

I have known Susan Raffy for many years in the personal care industry and cannot think of a more well-rounded career; A good technical education, experience in all aspects of manufacturing, quality control, research and development, and customer relations, including sales.

Susan has been Chair of our local Chapter of the Society of Cosmetic Chemists and has been an elite consultant to many of our local companies. She is respected by all for her integrity and knowledge.

Mike Henry, Account Manager, Chemtec Chemical Company
August 15, 2012

It is my pleasure to advocate Susan Raffy as one of thepremier consultants in the personal care industry that I have known.

I first met Susan 15 years ago at an industry seminar andwas immediately impressed with her questions to the speakers and knowledge ofthe issues that surround both our industry as a whole and in particular, herdesire to continually educate herself as a formulating chemist.

Her expertise and knowledge of the industry at all levels israre. Susan has experience in manufacturing, marketing and formulation thatmake her a very valuable asset to have on any team.

She has always been a valuable asset me and to our industryand always has stayed on top of the latest fashion trends in regards tocosmetic formulations and the regulations that play such a big part in theformulating of global products.

Susan is also in my view one of the hardest working andcustomer dedicated professionals I know. Enough said on that one.

Dan Roman –  Sales Manager, DD Chemco Inc.
June 18th, 2012

I have known  Susan Raffy professionally for 15+ years.   While working at Rachel Perry Inc., Susan reformulated many of our  existing products by adding ingredients to enhance the efficacy and Susan also  formulated many new products for the company.   Working with Susan was so refreshing.   I would give her the scope of the product, what it was supposed to do,  what ingredients we wanted to use, how it was supposed to feel and smell, etc.,  Susan was always spot on, very rarely did we require more than 3 revisions, and  those revisions were merely minor tweaking.  As a business owner, Ms. Perry had complex  formula’s and very high expectations and standards for the product she put out  on the market and Susan Raffy never failed to live up to the standards.

I very much  enjoyed working with Susan.  Susan has  excellent interpersonal skills, and she is able to effectively communicate  highly technical information in a manner which is concise and easily  understood.  She listens to what the  client wants and getting it right is very important to her.

Bottom line,  if you have an idea for a product, you can communicate your idea to Susan, she  will take your idea from a concept, to a finished good in a timely and cost  effective way.  Susan truly is a Rockstar  Chemist!

Michele Rae – Purchasing Manager, Rachel Perry Inc. 1998-2007
June 9th, 2012

I have known Ms. Susan Raffy for  almost 10 years now, as she was my college instructor. We’ve worked together  professionally in the past and in the present. I see that Susan always strives  to improve her professional skills, giving whatever task at-hand 100% and  nothing less. I believe that her performance is very competitive and likely one  of the best chemist out there within her profession and in the industry.

I find myself continuously learning  new things each and every time Susan and I get together to work on projects.  She’s very easy to work with, reliable, understanding and creates a very  comfortable and friendly environment. I’m always looking forward to working  with her at any given time.

She’s amazing at what she does  and I must say that I’m very privileged to have the opportunity to work with  her.

Angela Cho – Product Development & Marketing Consultant
June 8th, 2012

I have known Ms. Susan Raffy professionally for  eighteen years.  Over a twelve year  period, Susan created a wide range of innovative natural product formulas for my  company.  These products included  specialized haircare, facial skincare, bodycare and bath products, including scrubs,  liquid soaps and gels. All products were highly successful and sold extremely  well in over 500 US retail outlets, in Japan, Taiwan and through the Internet.

Susan continues to provide research,  development and contract manufacturing services to my new health products  company.   Her expertise in designing  products that are both truly functional and aesthetically pleasing to the  consumer has resulted in excellent products designed for mass distribution.

I have found Susan’s services to be  integral to the success of my business because she keeps well abreast of new  ingredient technologies and methodologies and she is able to consistently  deliver product solutions that exceed the expectations of discerning customers.  She responds immediately to all requests for ingredient information and product  samples, which has been critical to the success of our operation.  She is highly respected in the industry for  her years of knowledge and expertise and her association with many successful  companies.

I can recommend Susan’s services  without hesitation and feel fortunate that her contribution continues to bring  great success to our products and services.

C. Julia Meadows – CEO/Founder AROMAX Health
May 4th, 2012           

What can I say about Susan Raffy…
She is a brilliant personal care/cosmetic chemist/product  developer.

She has an innate ability to understand the blending of the  most unique ingredients, which by the way, always put her formulations at the  top of the marketplace “hit” list for the Collection.

As the Director of the Susan Lucci Collection for 10+ years,  I learned more from working on formulations with Susan than an education could  ever have provided.  She has a natural  instinct for touch, feel, and performance in all personal care categories with  exceptional skills in layman term delivery.

In summary: As a group, Helmut, Susan, Fernando Romero, and  myself, were always impressed with her provision of continuity in product  delivery, which is so important in creating and maintaining long term repeat  sales.

Marte Holley, Holley &  Associates/Susan Lucci Collection
March 11, 2012           

Susan Raffy is one of the top formulating cosmetic chemists in Southern California.  Not only is Susan well versed in the art and science of creative HBA product formulation, she is expert at solving scale up and production protocol issues.  One can offer their intellectual prowess for consulting purposes, but come up short in delivering the goods.  This is not the case with Susan  Susan’s many years experience is based on both hands-on and vital integration of information gleaned from many sources that result in bringing tricks of the trade and new ingredients into play while designing and building successful products for her clients. Need a Chemist; call Susan.

Bill Doughty, Fragrance Sales Consultant, Ascent Aromatics Inc.
March 6, 2012

“I have worked with Susan throughout the past 6 years in the Personal Care Industry. She has been a friend, a colleague and a mentor. Susan is an excellent teacher and co-worker. She has taught me almost everything I know. I would recommend her to anyone. She has excellent teaching skills and gives you the opportunity to learn. If I could work with Susan again I would jump to the opportunity. She is a hard worker, very smart and fun to be around. She can be your boss and be your friend. She is also very dedicated to her work and will do anything and everything to make things happen.”

Bobbie Hanrahan, Assistant General Manager, Kingman Industries, Inc. Murrieta, CA
March 7, 2011 – worked directly with Susan at SeaCliff Beauty Packaging & Laboratories, Inc. 

“I’ve worked with Susan for several years selling flavors and fragrances as well as working with her at various industry organizations.  Susan is reliable, responsible and a professional in all aspects of her work.”

Barbara Montgomery,  Director Marketing & Product Development, copywriting, BKM & Assoc.
January 13, 2010 – worked with Susan at SeaCliff Beauty Packaging & Laboratories, Inc. 

“I have know and worked with Susan for many years, and consider her to be one of my mentors in learning skin care chemistry basics. Susan is great with people, and takes the time to coach clients based on her enourmous experience in packaging and manufacturing, and as a cosmetic chemist. I recommend Susan to bring value and experience to any team.”

Alex Cripchuck, Independent Manufacturing Consultant, Universal Packaging Systems
April 7, 2009 – worked directly with Susan at Universal Packaging Systems

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